LEGAL
This policy explains what personal data we collect when you buy and use {{PRODUCT_NAME}}, why we collect it, how long we keep it, and what you can require us to do with it.
Contents
We collect only what is needed to take payment, generate your report, and deliver it. In practice that means:
| Email address | Provided at checkout. Used to send the questionnaire link and the finished report, and to handle delivery problems. |
| Questionnaire answers | Your responses to the 18 questions and two follow-ups: what documents you hold, their form, dates, and identifiers you choose to enter. These answers are the input to the report. |
| Order records | Order identifier, product purchased, amount, currency, timestamp, and payment status. Used to prove the transaction, prevent duplicate delivery, and handle refund requests. |
| Technical logs | Server and email-delivery logs (IP address, browser type, timestamps, delivery status) generated by our hosting and email providers. Used for security and to diagnose delivery failures. |
| Correspondence | If you email support, we keep that message and our reply, for as long as needed to resolve the issue. |
We do not collect, request, store, or process the documents behind your claim. There is no upload function anywhere in this product. The questionnaire asks what you hold and in what form — a description, not the document itself.
This is a deliberate design choice, not an oversight:
Please do not enter into the free-text fields any information you are not willing to have stored: those fields are for descriptions of documents, not for names of third parties, account numbers, or the contents of agreements.
Payments are processed by Creem. We do not process, see, or store your card details.
| To perform the contract | Sending the questionnaire link, generating and delivering the report, handling re-submission on the same order, and issuing refunds where the delivery obligation was not met. |
| To comply with legal obligations | Keeping transaction and tax records for the periods required by applicable law, and responding to lawful requests from competent authorities. |
| Our legitimate interests | Preventing fraud and duplicate delivery, securing the service, diagnosing delivery failures, and defending legal claims. We balance these against your rights and keep the data used to the minimum. |
| Consent | Only where we ask for it separately, for example if we ever wished to send you anything beyond the delivery of the product you bought. We do not currently do so. You may withdraw consent at any time. |
The report is produced by automated rules applied to your answers. There is no solely automated decision that produces legal effects or similarly significantly affects you: the report is an informational document, it does not grant or refuse anything, and a human decision to instruct a lawyer remains entirely yours.
We use a small number of service providers, each limited to the data it needs to perform its function:
These providers process data on our instructions under their own terms of service and, where required, data processing agreements. We do not sell personal data, and we do not share it with advertisers or data brokers.
Where a legal obligation requires longer retention, or where a claim is pending, the relevant data is kept for that purpose only and access is restricted.
If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the right to:
If you are a California resident, you have the right to know what personal information we collect and how it is used, to request its deletion, to request correction, to opt out of the sale or sharing of personal information, and not to be discriminated against for exercising those rights. We do not sell or share personal information as those terms are defined by the CCPA, and we have not done so in the preceding twelve months.
To exercise any of these rights, write to support@yourdomain.com with the subject line “Data request” and the email address used at checkout. We respond within 30 days, and may extend that period once where the request is complex, telling you why. We may need to verify that the request comes from the person whose data it concerns; we do so by confirming control of the email address on the order. Exercising these rights is free.
Two limits apply in practice. First, we cannot delete order and transaction records that we are legally required to keep; we can restrict their use to that purpose. Second, deleting your answers does not retroactively withdraw a report already delivered to you.
This website is static. It sets no advertising cookies, runs no analytics scripts, and embeds no third-party tracking pixels. Our hosting provider may set a strictly necessary cookie or process connection logs for security and load-balancing purposes.
The checkout is hosted by Creem and the questionnaire by Tally; each may set cookies necessary for its own function, under its own cookie notice. We do not receive advertising or behavioural data from either.
The service is operated from, and the data is stored on infrastructure located in, jurisdictions that may differ from yours. Where personal data of individuals in the EEA or the UK is transferred outside those areas, we rely on the transfer mechanisms offered by our providers — standard contractual clauses or an equivalent safeguard — and limit the transfer to what the service requires.
If you would like to know which mechanism applies to a specific provider, write to the support address and we will tell you.
Access to order data is limited to the operator and to the service providers listed above. Data in transit is encrypted with HTTPS. Access credentials are held individually and are not shared. Because no case documents are collected, the most sensitive category of data in a claim — the file itself — is never at risk in our systems.
No system is entirely secure. If a breach occurs that affects your personal data and carries a risk to your rights, we will notify you and the competent authority as required by applicable law.
This product is intended for businesses and individuals acting in a commercial or professional capacity. It is not directed at anyone under 18, and we do not knowingly collect data from children. If you believe a minor has placed an order, contact us and we will delete the data and refund the payment.
If this policy changes materially, the revised version will be published on this page with a new “last updated” date, and — where the change affects an order you have already placed — we will email you before it takes effect.
Controller: {{OPERATOR_LEGAL_NAME}}, {{REGISTERED_ADDRESS}}.
Contact: support@yourdomain.com.
This policy describes the data handling of the product as configured at the date above. It is not legal advice to you, and it does not create any relationship between us other than the one governed by the Terms of Service.